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07-09-2012 05:12 PM
I have a 6500A Plus/E710N printer that prints 1 page and then the remaining part of the document takes forever to print over a WiFi network. My PC is an HP Pavilion dv6 using 64 bit Win7. I have tried releoading the printer drivers. In additon when I am trying to print a document I am NOT surfing the web or downloading files, etc. When I ping the printer it says the average round trip time is 10 ms.
I tried the troubleshooting link below from a previous similar message on this forum but it has nothing to do with this problem.
Unless I plug in a USB cable, I am unable to print anything or than a 1 page doc. with this printer a WIFI network. Incidentally this happens with the laptop sitting about 2' away from the Linksys E2000 wireless router.
Any help would be greatly appreciated or maybe it is time to call tech support. Thanks in advance.
07-09-2012 06:18 PM
Do you share the wireless router with other works such as browersing internet, watching online videos ... Please bear in mind your wireless router has a limited bandwidth and normally a print job is a very low priority.
Hope this makes sense.
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