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6510 has stopped printing
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06-14-2012 06:01 PM
I have a 6510 that worked perfectly until yesterday. I got a message to replace the cyan then the black. Before I replaced the black the few print jobs I completed came out completely in yellow. I have replaced the black and now the printer will not actually print. I have cleaned the heads, the cartridges run all the diagnostics available on HP. I have run all the tests required (the reports will not print) I have taken the cartridges out and put them back in (and removed all the tags). I have turned the machine off then on. Any ideas?
Re: 6510 has stopped printing
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06-14-2012 09:16 PM
The post here may help.
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Re: 6510 has stopped printing
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06-15-2012 02:45 AM
Thank you for your post. This did not solve my prinintg problem.
Re: 6510 has stopped printing
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06-15-2012 06:13 AM
OK, in that case a few more questions:
- Does the printer go through the motions of printing but the pages are blank?
- Does the copy function work or are the pages blank?
- Are there any error messages on the printer or computer?
<---- If my answer was helpful please click the "Kudos" star to say "Thank You".
If your problem is solved please click the "Accept as Solution" button ---->
Re: 6510 has stopped printing
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06-15-2012 02:50 PM
The printer does go through the motions of printing, pages come out but yes, they are blank. At first they appeared as only yellow, then I could see some black but no color, now each page is completely blank.
