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02-23-2012 10:36 AM
I have an HP Officejet 6500 E709n which was setup and working just fine but the HP Solution Center software wanted to upgrade and when I allowed it was the original CD which I can not find. I do not understand if all was working before why I now need to connect the laptop back to the printer and have the original CD to finish an upgrade. The same problem with the connection to the desktop.