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LaurenceS Honor Student
Honor Student
LaurenceS
Posts: 4
Registered: ‎04-14-2012
Message 1 of 2 (40 Views)
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Blank Pages

‎04-18-2012 11:23 AM

I have 2 HP OfficeJet Pro K8600's and they have both developed the same problem.

When printing on A3 they just chuck out a sheet of blank paper, its like they try and line up the paper the carrier moves a few times then the paper shoots out.

I have recently replaced the printheads and ink cartridges.

Printing on A4 works fine.

I have tried re-installing the drivers from the HP website.

 

Thanks

Laurence

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Distinguished Professor Distinguished Professor
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-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 2 (22 Views)
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Re: Blank Pages

‎05-02-2012 10:12 AM

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en

Give the steps listed under your operating system a try and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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