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Re: C4780 printer power issues (51 Views)
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Rslivi3148 Student
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Rslivi3148
Posts: 1
Registered: ‎01-25-2012
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C4780 printer power issues

‎01-25-2012 01:34 PM

I have my wireless set up working which was a nightmare for my mac.... and everything was working great until today.

 

I have tried resetting the printer and everything, but when I plug my printer in it doesn't work

 

It makes the beep sound like its going to turn on, but the power button never lights up, the light next to the memory card slot doesn't work and the display is not working either. 

 

I was hopeful at first that it may just be a light out, but all computers on our wireless network say that the printer is offline.

 

How do I fix this? I really don't want to have to get a new computer since I just got 20 boxes of ink for Christmas :/ 

 

PLEASE HELP ME....

also make it layman terms because I am not fantastic with computers 

 

Thank you!

RL
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stix4
Posts: 1,241
Registered: ‎04-25-2011
Message 2 of 2 (51 Views)
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Re: C4780 printer power issues

‎01-30-2012 11:03 AM

Hello,

Thanks for the post. I've included a document below with some steps to narrow down what may be causing this condition.  Good Luck!

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01321436&tmp_task=solveCategory&cc=us&dlc=en&la...

 

 

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

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