CM1415fnw - cartridge alignment (1307 Views)
Reply
Student
ejt10x
Posts: 1
Member Since: ‎06-10-2012
Message 1 of 7 (1,307 Views)

CM1415fnw - cartridge alignment

The alignment on my cartridges has gotten further and further off over the last year. the color calibration (Tools>System Setup>Print Quality>color calibration) does not help.

 

I believe I remember printing a page and then scanning it to align the colors during the original setup of the printer, but find no way to re-preform this alignment. The alignment is off by about .060/.070 inches and is not making me happy.

 

Thanks

Honor Student
yo5470
Posts: 2
Member Since: ‎06-11-2012
Message 2 of 7 (1,288 Views)

Re: CM1415fnw - cartridge alignment

I have exactly the same problem. I use it for business and I cannot print any flyer with this quality. For me, the red color is mainly shifted-up.

 

I am looking forward to a solution.

 

Thanks.

Honor Student
brgmgb
Posts: 2
Member Since: ‎12-19-2012
Message 3 of 7 (1,196 Views)

Re: CM1415fnw - cartridge alignment

We are having this problem except with the blue.  Calibration does not fix it.  The printer is wireless and all computers that send an image to print have the same problem so it is not a computer driver problem.  

 

Will replacing a 1/2 full print cartridge fix the problem?  I don't want to spend that kind of money if it has not impact.

 

Thanks.

Distinguished Professor
Shirlzz1
Posts: 3,242
Member Since: ‎12-12-2011
Message 4 of 7 (1,187 Views)

CM1415fnw - cartridge alignment

@brgmgb - - I would look at this document here on defective printouts for this model of printer. One of the steps listed is in the document does state to replace the cartridge, but it takes you through other processes first to eliminate other issues as the root cause prior to cartridge replacement. I hope that this helps.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?
Honor Student
brgmgb
Posts: 2
Member Since: ‎12-19-2012
Message 5 of 7 (1,183 Views)

Re: CM1415fnw - cartridge alignment

Thank you for the suggestion. I have been through that document many times over the last few weeks. It does not address the color cartridges being out of alignment.

I have run the printer through calibration mode many times with no success. Last night I unplugged the printer. I also changed the yellow cartridge because it said it was low (<100 pages left). I just printed the demo page and the colors look good. I also made a color copy of a photo and it looks good. I don't know if the problem was caused by the low yellow cartridge or if it was fixed by unplugging the device for 8 hours.
Student
jbug6056
Posts: 1
Member Since: ‎06-17-2013
Message 6 of 7 (971 Views)

Re: CM1415fnw - cartridge alignment

has anyone else had any luck solving this problem? it just started happening to me the other day. the cyan is shifted up about .06 inches. please help if you can!! i tried updating the firmware, unplugging the machine, new cartridges, re-calibrating and nothing is working.

Honor Student
yo5470
Posts: 2
Member Since: ‎06-11-2012
Message 7 of 7 (968 Views)

Re: CM1415fnw - cartridge alignment

Well it seems that this printer has problem to calibrate when one of the cartridge is nearly empty. It is the feedback I got from HP tech support and they were right. So by replacing the cartridges that were nearly empty did solve the problem. On the opposite, it does not save the planet or our wallet as we cannot extend the lifetime of the cartridges to the max.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation