Re: DesignJet T120 error 42:10 (carriage cannot move) (486 Views)
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Honor Student
Gendows
Posts: 2
Member Since: ‎10-05-2013
Message 1 of 3 (504 Views)
Accepted Solution

DesignJet T120 error 42:10 (carriage cannot move)

I have recently prunched the DesigntJet T120 Wireliss printer

 

and while i was printing a project (Roll - as A2 paper)

 

it's stopped while printing with the message "carriage can't move, check the paper jam ..... etc"

 

Carriage cannot move.jpg

 

and here is the carriage possition

 

carriage possition.jpg

(it moved there and then the error appears)

 

so i unloaded the roll and removed the back pape holder & looked for any papers there, there was nothing

 

then the error 42:10 appeared when turning on the printer

 

Error 42-10.jpg

 

and when i tried the diagnose options, the carriage didn't move with the same error (42:1:10)

 

Diagonse results.jpg

 

tried to do a soft/hard reset but it asks for a pin Number which i don't know and cannot find anywhere.

 

Invalid reset pin.jpg

 

can anyone help me?

do anyone know what is the pin numbers?

 

Thanks in advance :smileyhappy:

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 3 (486 Views)

Re: DesignJet T120 error 42:10 (carriage cannot move)

Hi Gendows,

 

The Designjet is a commercial product.  I am linking you to the Designjet forums try reposting your question there for better coverage.

 

 

Designjet Forums

Honor Student
Gendows
Posts: 2
Member Since: ‎10-05-2013
Message 3 of 3 (478 Views)

Re: DesignJet T120 error 42:10 (carriage cannot move)

thank you :smileyhappy:

 

reposted @ the right section :smileyhappy:

 

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