Question
Deskjet 3520 - no black print
Replies (38)
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Tutor
armad
Posts: 15
Member Since: ‎01-13-2014
Message 11 of 39 (1,654 Views)

Re: Deskjet 3520 - no black print

It appears I can not view your other posts on the thread,  black not printing. I wonder how that can happen:mansurprised:

Intern
bobwhit
Posts: 44
Member Since: ‎01-06-2014
Message 12 of 39 (1,647 Views)

Re: Deskjet 3520 - no black print

ASK HP FOR THERE CORRECTION OF A DESIGN PROBLEM

Regents Professor
Ciara_B
Posts: 6,480
Member Since: ‎11-27-2009
Message 13 of 39 (1,624 Views)

Re: Deskjet 3520 - no black print

@bobwhit

 

Is your printer out of warranty? Is it a DJ 3520?

 

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Regents Professor
Ciara_B
Posts: 6,480
Member Since: ‎11-27-2009
Message 14 of 39 (1,623 Views)

Re: Deskjet 3520 - no black print

@armad 

 

Is your printer out of warranty? You can check by entering the serial no. below....

 

 

http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie&lc=en

 

 

Thanks, Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Tutor
armad
Posts: 15
Member Since: ‎01-13-2014
Message 15 of 39 (1,606 Views)

Re: Deskjet 3520 - no black print

Yes, it was out of the warranty period by a few weeks. Actually I used the printer very little. Other than the black not printing it worked good, and the rest of the colors print fine.

Tutor
armad
Posts: 15
Member Since: ‎01-13-2014
Message 16 of 39 (1,605 Views)

Re: Deskjet 3520 - no black print

[ Edited ]

It is a officejet 4620...................Sorry replied to wrong message

Tutor
naturalp
Posts: 18
Member Since: ‎01-27-2014
Message 17 of 39 (1,544 Views)

Re: Deskjet 3520 - no black print

my deskjet 3520 is only 2 months old andit too has ablack inkproblem.  My first cartridge camewith it so I put a new one in and no matter what I do it does not print black.  Its going backto the shop  tomorrow -hp is useless.... has anyone solved the problem?????

Intern
bobwhit
Posts: 44
Member Since: ‎01-06-2014
Message 18 of 39 (1,535 Views)

Re: Deskjet 3520 - no black print

not really and hp is zero help

Honor Student
Wildza
Posts: 2
Member Since: ‎06-03-2013
Message 19 of 39 (1,526 Views)

Re: Deskjet 3520 - no black print

I started this post and to all of those experiencing the same issue, turned out to be a print head failure. HP sorted it out under warranty, and so far no further issues in this regard. Having past experience with HP products, I guess they are no better or worse than any other manufacturer and besides, its not like the 3520 is a top shelf printer - like most computer products in this class it is esentially a limited life 'consumable' item.

Tutor
naturalp
Posts: 18
Member Since: ‎01-27-2014
Message 20 of 39 (1,520 Views)

Re: Deskjet 3520 - no black print

It woudl be good if mine was under warranty.  Actually bought it end of August 2013 (as per receeipt) but when I went to check the warranty online they said it had expired in June 2013!!!! so I have had to ask them to re-check .  Meantime I have no printer... any idea how to make it print black as blue?

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