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06-20-2012 02:43 PM
this is what came up after i changed 3 ink cart. it says to cut printer off then back on. this makes no difference. i even unloaded the software and then re-insatlled it but to no avail. the docs don't tell me anything about this problem. this is the first prob. i have ever had with this printer
06-29-2012 06:18 PM
This may offer some help:
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.