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Student
jcote65
Posts: 1
Member Since: ‎09-21-2012
Message 1 of 3 (3,508 Views)

Error 49 on HP 1536 DNF MFP

My client has an error 49 on an HP Laserjet 1536 DNF MFP.  The printer is networked (not wireless) on two Windows XP workstations.  I did the following so far:

- changed the network cable

- restarted the printer

- restarted the workstations

- ran the HP Print and Scan Doctor

- reinstalled the Diagnostic Tool

- Ran the HP toolkit

- restarted the printer

- restarted the workstation

 

The problem remains the same, they send a print command, it sounds like it's goiing to go for a while, the Exclamation Mark flashes, the print job finally goes to the printer.

 

Any suggestions would be greatly appreciated

 

Thank you

 

Jeanne

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 3 (3,490 Views)

Re: Error 49 on HP 1536 DNF MFP

Hi there jcote65,

Try downloading and running the print and scan doctor located here:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en



It can fix a lot on its own and if not give a better idea of what is going on.


Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Student
jeannecote65
Posts: 1
Member Since: ‎09-26-2012
Message 3 of 3 (3,487 Views)

Re: Error 49 on HP 1536 DNF MFP

I tried the tool, twice and the problem still exist

Any suggestion would be greatly appreciated

Thanks

Jeannie

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