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Error message (206 Views)
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donwosborne Student
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donwosborne
Posts: 2
Registered: ‎04-24-2012
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Accepted Solution

Error message

‎04-24-2012 03:32 PM

My HP Officejet Pro 8600 Plus gives an "error" message when I attempt to print:  Pick Motor Stalled with Press underneath

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Associate Professor Associate Professor
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8lives
Posts: 2,911
Registered: ‎12-02-2008
Message 2 of 3 (194 Views)
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Re: Error message

‎04-24-2012 09:08 PM

Pull out the paper tray and check if there are any pieces of paper sticking out or bent into the 8600.

 



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donwosborne Student
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donwosborne
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Registered: ‎04-24-2012
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Re: Error message

‎04-24-2012 09:41 PM

The problem is solved - there was paper jammed behind the paper tray.  Thanks.

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