Honor Student
Posts: 2
Member Since: ‎01-13-2014
Message 1 of 2 (359 Views)

HP 1220C printing issue on 13 X 19

HP 1220C printing issue on 13 X 19


when I print a 12 X 12 image on 13 X 19 paper the printer is somehow causing the print to be shorter than 12" in length.. the image has a line border and the printer is printing the complete image and border but the print lenght is only 11 3/4".

instead of 12"


in other words it prints the width 12" but the leghth is reduced to 11 3/4".

It is the full image just shortened.. .

I have all margins matching the printer requirements


I am printing from MS Publisher, using Windows XP and have downloaded the drivers for XP any help would be greatly appreciated....

Posts: 338
Member Since: ‎06-12-2013
Message 2 of 2 (342 Views)

Re: HP 1220C printing issue on 13 X 19

You need to set your paper sizes up to custom sizes.
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