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Student
blade45
Posts: 1
Member Since: ‎11-30-2011
Message 1 of 2 (320 Views)

HP C309a Printer "Ink system failure" #Oxc19a0036

I have an HP C309a all in one printer that returns the error message: "Ink system failure" #Oxc19a0036.  after turning the printer off numerous times, without any change in the printer status, I cleaned the printer head, wiped down the contacts with a moistened coffee filter, and reinstalled the head.  I then indexed to "clean Print heads" on the printer, which it did just fine, (including a printout of the resulting test page, which, by the way, looked perfect).  But a subsequent attempt to print again rsulted in the same "Ink system failure" message.  what now?

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 2 (188 Views)

Re: HP C309a Printer "Ink system failure" #Oxc19a0036

blade45,

 

The printer may require servicing. However, double check the steps you have used against article:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en

Give the steps a try and let us know if it helps.

Best of Luck!

 

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