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HP C5280 stopped printing-weird problem. (79 Views)
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George28gr Student
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George28gr
Posts: 1
Registered: ‎06-13-2012
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HP C5280 stopped printing-weird problem.

[ Edited ]

‎06-13-2012 07:23 AM - edited ‎06-13-2012 07:26 AM

Hello,

today suddenly the printer stopped printing.When i try to print a text from word or notepad it displays a message that says that i have to install a printer but the printer is allready installed.It displays the same message when i try to print a photo too.The hp program that displays the inks status shows  that the printer is ok.The printer works without problem as a scanner or photocopy,I try another usb cable and another usb door but it didnt help.

I uninstalled the hp program but when i try to reinstall it i get fatal error hpzprl40.exe 1603 and the installation procces stops.I followed the instructions that hp has on her page but the problem remaint.I have windows 7 64 bit and the printer is hp photosmart c5280.

Here is a screenshot1.jpg

Can you help me please?

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Distinguished Professor Distinguished Professor
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HardBeatZ
Posts: 3,551
Registered: ‎05-31-2012
Message 2 of 2 (51 Views)
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Re: HP C5280 stopped printing-weird problem.

‎06-14-2012 07:41 AM

Hello George28gr,

 

This troubleshooting article addresses the 1603 error message you are experiencing.

 

Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...

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