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kj56
Posts: 1
Member Since: ‎10-08-2012
Message 1 of 2 (310 Views)

HP Designjet 800 error message

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HP Designjet 800 (factory model C7790B) ---- system error 21:10, Menu displays -- Severe Error 0x3010002, Task: tMech, File: Sequence.C, Line 758 ---- Rebooted and message reappears following initializing ----  suggests calling HP support (connected to a laptop using windows xp)

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Bob_Headrick
Posts: 15,300
Member Since: ‎11-17-2008
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Re: HP Designjet 800 error message

This forum is focused on consumer level products.  For the Designjet you may have better results posting in the HP Designjet forum here.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

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