HP DeskJet 460 - lights flashing, won't print (9374 Views)
Reply
Honor Student
warringtonsaint
Posts: 4
Registered: ‎02-21-2012
Message 1 of 19 (9,374 Views)
Accepted Solution

HP DeskJet 460 - lights flashing, won't print

Hi, Wonder if anyone could help please?

I have a HP Deskjet 460. This morning, I had a paper jam, which I cleared by extracting the paper from the printer Following this, the power light and the resume light are flashing and nothing will print - it appears that the printer still thinks there is a paper jam, which there isn't.

I've worked through the troubleshooting section of the HP website, without success. I hope in removing the jam, I haven't damaged the printer mechanism in some way...........

I recall this happened many moons ago when I used the same printer at work, but can't recall how it was resolved then - it was done by someone in the IT dept of the company I worked for then so I can't ask for a solution from that source!

Any suggestions anyone please?

Many thanks.
Regents Professor
Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 2 of 19 (9,370 Views)

Re: HP DeskJet 460 - lights flashing, won't print

Hello warringtonsaint

 

You stated you already tried the troubleshooting section without success. Was 'This' the article? If not please try that article. It may help resolve you issue.

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Honor Student
warringtonsaint
Posts: 4
Registered: ‎02-21-2012
Message 3 of 19 (9,366 Views)

Re: HP DeskJet 460 - lights flashing, won't print

Hi Travis,

 

Thanks for the reply.

 

That was the troubleshooting section I tried and which didn't really help.

 

I do appreciate your time in having looked at my question and trying to help - thank you.

Provost
pcwizard
Posts: 11,488
Registered: ‎12-31-2009
Message 4 of 19 (9,347 Views)

Re: HP DeskJet 460 - lights flashing, won't print

[ Edited ]

Hi warringtonsaint, 

 

Please remove the cartridges from the printer, and then double check there is no small pieces of paper located in the printer. Turn the printer off for 1 to 2 minutes, and then turn it back on. Let me know if you still have the same blinking lights without the cartridges installed?

 

Blinking Lights

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Honor Student
warringtonsaint
Posts: 4
Registered: ‎02-21-2012
Message 5 of 19 (9,342 Views)

Re: HP DeskJet 460 - lights flashing, won't print

Excellent!!

 

Thank you - printer now functioning again.

Student
selec
Posts: 1
Registered: ‎05-21-2013
Message 6 of 19 (6,577 Views)

Re: HP DeskJet 460 - lights flashing, won't print

i have having the same issue, your suggestion didnt work in my case. am using a HP deskjet D2460, please help

Regents Professor
AttackofZaq
Posts: 4,472
Registered: ‎10-09-2012
Message 7 of 19 (6,570 Views)

Re: HP DeskJet 460 - lights flashing, won't print

Hello select.  I understand you're receiving a flashing light error.

Flashing lights are generally used to indicate specific errors.  So, knowing which lights are flashing will be very important.  What lights are flashing on your printer?

I'll keep an eye out for your reply.  Have a great day.

---------------------------------------------------------------------------------------------------
Please click the white star under my name to give me Kudos as a way to say "Thanks!"

Click the "Accept as Solution" button if I resolve your issue.

I work for HP.
Top Student
SuperSaint
Posts: 8
Registered: ‎02-26-2012
Message 8 of 19 (6,512 Views)

Re: HP DeskJet 460 - lights flashing, won't print

Hi, just revisiting this as the printer has stopped working again.

 

The lights flashing are the resume button and the power button; I've looked in teh manual, which says that this is due to a media jam or carriage stall. I've tried the solutions, but they don't work.

 

I've looked in the printer queue and there is a document that is waiting printing - I've tried to delete this, but it won't delete.

 

Any suggestions please?

 

Thanks in advance,

Dave

Provost
pcwizard
Posts: 11,488
Registered: ‎12-31-2009
Message 9 of 19 (6,449 Views)

Re: HP DeskJet 460 - lights flashing, won't print

[ Edited ]

Hi SuperSaint, 

 

First off you can delete the print job in the queue by stopping and restarting the printer spooler in services. For the error lights you are getting on the printer please follow the steps in the document below, and then let me know what you find out?

 

The Printer Stalls Unexpectedly or Stops Printing and the Resume Light Blinks (Paper Jam)

 

Access Services: 

1. Type services.msc in Run (XP) or Search programs and files (Vista & Win 7)

2. Scroll down to Print Spooler, and then click Stop

3. Close services, and then reboot the computer. This will automatically restart the print spooler. 

 

Print Spooler.jpg

 

 

 

 

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Top Student
SuperSaint
Posts: 8
Registered: ‎02-26-2012
Message 10 of 19 (6,424 Views)

Re: HP DeskJet 460 - lights flashing, won't print

Hi, many thanks for replying and trying to resolve the problem for me.
I've cleared the print error, but having worked through the solutions, the power light and the resume light are still flashing together and I can't trace any paper jam.
I can't print anything - even a test page.
Can you suggest anything else please?
Thanks again,
Dave
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation