11-11-2012 03:14 PM
I just bought a HP Deskjet 3520. I have been able to print one page without it crinkling and jamming. I've used a flashlight to see if there is something impeding the tray or feed...nothing. The paper starts to crinkle almost immediately upon feeding. I then have to manually open the top and pull the paper out which looks like an accordian now.
Is there anything I'm missing before it goes back to Office Depot?
Thanks in advance,
11-12-2012 04:38 PM - edited 11-12-2012 04:40 PM
I understand you are getting a constant paper jam on your printer. I am including a link that may assist you.
Let me know if this helps.
03-23-2013 08:13 AM
HP Deskjet 3520 is a very bad paper eater I see. Many complaints. I've even tried to call 24hr-7day support but they are closed. How Funny! Looked at troubleshooting but no issues found. New paper, cleared tray, inspected rollers etc. This is even with a new machine. How pathetic.
03-29-2013 01:31 PM
What number did you call? Printer support is never closed. The correct number is 1-800-474-6836. If you just googled HP Support, you may have gotten a number for iYogi support, but they are in no way affiliated with HP.
04-20-2013 05:18 AM
Please explain, to me, why my printer keeps coming up with paper jam.
I just starting to print my first paper from the "NEW PRINTER"
UNTIL it DECIDED to have a PAPERJAM.
i tried unplugging, turning off and turning on.
NOW I HAVE COMPLETLEY STUFFED THE PRINTER UP
that it won't print
It is saying that i need to call HP support....
NOT TO MENTION THIS IS NEW COMPUTER
that was bought today...
Any suggestions what i should do, because i am seriously getting sick of having hp printer problems
04-22-2013 08:48 AM - edited 04-22-2013 08:49 AM
I understand that you're have a paper jam on your printer.
Where you able to try steps in this document?
Let me know how it goes.
07-08-2013 02:19 PM
If the paper seems to snag at one point and then bunch up, try the following first. Remove the paper tray (which exposes the lower "guts" of the printer). Turn the machine upside down and look at the lower back bottom area. There are a number of small parts that can snag paper fragments and then cause persistant problems. Removed any tiny fragments of paper and....smooth printing. (You can see none of this from looking down via the upper roller part of the machine).
04-18-2014 10:34 AM
Hi, I am having the same problem. After printing my very first document on the new printer it began having paper jam problems. I have cleared the paper and any small scraps. It shows a jam even when there is no paper in the printer and makes a horrible grinding noise on startup. I do not know what else to do. I have followed all the suggestions above. Unfortuantely I am nowhere near a place where I can return it.