HP Deskjet 3520 paper jam every time I print (4393 Views)
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Student
asfruge
Posts: 1
Registered: ‎11-11-2012
Message 1 of 9 (4,393 Views)

HP Deskjet 3520 paper jam every time I print

Hi there-

 

I just bought a HP Deskjet 3520.  I have been able to print one page without it crinkling and jamming.  I've used a flashlight to see if there is something impeding the tray or feed...nothing. The paper starts to crinkle almost immediately upon feeding.   I then have to manually open the top and pull the paper out which looks like an accordian now. 

 

Is there anything I'm missing before it goes back to Office Depot?

 

Thanks in advance,

 

 

Regents Professor
garytech1
Posts: 4,641
Registered: ‎01-11-2012
Message 2 of 9 (4,384 Views)

HP Deskjet 3520 paper jam every time I print

[ Edited ]

I understand you are getting a constant paper jam on your printer. I am including a link that may assist you.

Let me know if this helps.



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I work for HP
Student
rebeltech
Posts: 1
Registered: ‎03-23-2013
Message 3 of 9 (4,091 Views)

Re: HP Deskjet 3520 paper jam every time I print

HP Deskjet 3520 is a very bad paper eater I see. Many complaints. I've even tried to call 24hr-7day support but they are closed. How Funny! Looked at troubleshooting but no issues found. New paper, cleared tray, inspected rollers etc. This is even with a new machine. How pathetic.

Distinguished Professor
Kyle_W
Posts: 4,755
Registered: ‎04-26-2011
Message 4 of 9 (4,037 Views)

Re: HP Deskjet 3520 paper jam every time I print

What number did you call? Printer support is never closed. The correct number is 1-800-474-6836. If you just googled HP Support, you may have gotten a number for iYogi support, but they are in no way affiliated with HP. 

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Student
elendilji
Posts: 1
Registered: ‎04-18-2013
Message 5 of 9 (3,862 Views)

Re: HP Deskjet 3520 paper jam every time I print

How do I remove paper from printer 3520 all-in-one? help..i need to use my new machine!

Regents Professor
garytech1
Posts: 4,641
Registered: ‎01-11-2012
Message 6 of 9 (3,841 Views)

Re: HP Deskjet 3520 paper jam every time I print

Hi elendilji,

 

I see that you have a paper jam on your printer.  

 

 

Where you able to try the steps in this document?

 

Let me know how it goes.



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Click "Accept as Solution" if it solved your problem, so others can find it.
I work for HP
Student
Tashy
Posts: 1
Registered: ‎04-20-2013
Message 7 of 9 (3,830 Views)

Re: HP Deskjet 3520 paper jam every time I print

Please explain, to me, why my printer keeps coming up with paper jam.

I just starting to print my first paper from the "NEW PRINTER"

UNTIL it DECIDED to have a PAPERJAM.

i tried unplugging, turning off and turning on.

NOW I HAVE COMPLETLEY STUFFED THE PRINTER UP

that it won't print

It is saying that i need to call HP support....

NOT TO MENTION THIS IS NEW COMPUTER 

that was bought today...

Any suggestions what i should do, because i am seriously getting sick of having hp printer problems

 

:smileyfrustrated:

 

Regents Professor
garytech1
Posts: 4,641
Registered: ‎01-11-2012
Message 8 of 9 (3,790 Views)

Re: HP Deskjet 3520 paper jam every time I print

[ Edited ]

Hi Tashy,

 

I understand that you're have a paper jam on your printer.  

 

Where you able to try steps in this document?

 

Let me know how it goes.



Give Kudos to say "thanks" by clicking on the white star under my name.


Click "Accept as Solution" if it solved your problem, so others can find it.
I work for HP
Student
SamLan
Posts: 1
Registered: ‎07-08-2013
Message 9 of 9 (2,714 Views)

HP Deskjet 3520 paper jam probably cause

If the paper seems to snag at one point and then bunch up, try the following first. Remove the paper tray (which exposes the lower "guts" of the printer). Turn the machine upside down and look at the lower back bottom area. There are a number of small parts that can snag paper fragments and then cause persistant problems.  Removed any tiny fragments of paper and....smooth printing.  (You can see none of this from looking down via the upper roller part of the machine).

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