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Honor Student
Posts: 2
Member Since: ‎09-13-2013
Message 1 of 5 (627 Views)

HP LaserJet P1102w Roller Marks

I have an HP LaserJet P1102w printer.  When a page is printed, two indented, non-ink vertical lines appear on the printed page about 2 3/4ths inches from the left and right edges of the paper.  Is there an adjustment I can make on the printer to repair this problem?

HP Support Agent
Posts: 8,291
Member Since: ‎09-03-2013
Message 2 of 5 (600 Views)

Re: HP LaserJet P1102w Roller Marks

Hi Printer608

 

I understand your Laserjet P1102w has two indented marks on the left and right edges of the paper.

 

Are you using paper that meets HP specifications?

 

Media Types are Paper (laser, plain, photo, rough, vellum), envelopes, labels, cardstock, transparencies, postcards.

Supported media weight is 16 to 43lb.

 

Printer specifications url:

http://www.shopping.hp.com/en_US/home-office/-/products/Printers/HP-LaserJet/CE658A?HP-LaserJet-Pro-...

 

I included a url on print Quality Issues.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02011355&tmp_task=solveCategory&cc=us&dlc=en&la...

 

 

I am responding on behalf of HP.
Any further issues please let me know.
 
Thank You
Gemini02

 

 

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Gemini02
I work on behalf of HP

Top Student
Posts: 3
Member Since: ‎07-28-2014
Message 3 of 5 (339 Views)

Re: HP LaserJet P1102w Roller Marks

I have just purchased this printer and I am having similar issue. Roller marks. I am using HP Premium Paper 80G, also tried Canon 80G paper with similar problem. Please advise?

Top Student
Posts: 3
Member Since: ‎07-28-2014
Message 4 of 5 (315 Views)

Re: HP LaserJet P1102w Roller Marks

[ Edited ]

Just returned from the store where I swapped the printer for another P1102W, and it has exactly same problem. I could scream.

Student
Posts: 1
Member Since: ‎01-10-2015
Message 5 of 5 (119 Views)

Re: HP LaserJet P1102w Roller Marks

I'm having the same problem that many people seem to be having with the p1102w: two vertical roller marks on every sheet of paper. I find it hard to believe, as a response, that hp would ask if its customers are using the correct paper. I've had the problem on standard 20lb stock, 22lb stock, and laser-printer-specific 24lb stock. Please give us a fix for this obvious manufacturing flaw.
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