07-08-2013 09:28 AM
My HP OfficeJet 6700 is cutting off top and bottom margins when printing. On a particular document, the top margin is set at 0.6, and the printer is cutting off the top by about 1/8 of an inch.
07-09-2013 01:23 PM
I would suggest doing a hard reset with the unit.
Unplug the power cord from the printer and wall
Take out the toner/cartridges
Wait 30 sec
Plug the power cord back into the printer and wall (Make sure the printer is plugged into the wall and not a surge protector)
Insert the toner/cartridges back into the printer
Let me know the outcome
I really appreciate it!
I work for HP