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pmstyles
Posts: 1
Member Since: ‎07-08-2013
Message 1 of 2 (529 Views)

HP OfficeJet 6700 is cutting off top and bottom margins when printing.

My HP OfficeJet 6700 is cutting off top and bottom margins when printing.  On a particular document, the top margin is set at 0.6, and the printer is cutting off the top by about 1/8 of an inch.

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 2 (511 Views)

Re: HP OfficeJet 6700 is cutting off top and bottom margins when printing.

Hello,

 

I would suggest doing a hard reset with the unit.

 

Hard Reset:

Unplug the power cord from the printer and wall

Take out the toner/cartridges

Wait 30 sec

Plug the power cord back into the printer and wall (Make sure the printer is plugged into the wall and not a surge protector)

Insert the toner/cartridges back into the printer

 

Let me know the outcome

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