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Student
rkayl
Posts: 1
Member Since: ‎09-24-2012
Message 1 of 5 (5,028 Views)

HP Officejet 4500 Not Responding

My HP Officejet 4500 has not been responding to any print jobs I send to it. All of my print jobs appear in my printing queue but my printer doesn't seem to recognize that anything is happening. I have set it up as wireless but I have also tried connecting the USB directly to my computer but nothing seems to work. 

Associate Professor
stix4
Posts: 1,502
Member Since: ‎04-25-2011
Message 2 of 5 (5,019 Views)

Re: HP Officejet 4500 Not Responding

Hello Rkayl,

Thanks for the post.  I'm not sure which OS you are currently running but check the document below, it covers both MAC/WINDOWS and should assist in getting the jobs out of queue and on paper.  Good Luck!

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=us&dlc=en&lc=en&product=3986399&tmp...

I worked for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

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Student
Rose613
Posts: 1
Member Since: ‎06-11-2013
Message 3 of 5 (3,846 Views)

Re: HP Officejet 4500 Not Responding

Help

Associate Professor
stix4
Posts: 1,502
Member Since: ‎04-25-2011
Message 4 of 5 (3,759 Views)

Re: HP Officejet 4500 Not Responding

Hi Rose613,

Thanks for the post!  Tell me a little about your situation.  I know its related to the OJ4500, what operating system are you running?  What is the issue?  Error messages, not printing, no wireless? 

Thanks Rose613!

 

I worked for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Student
wuptidoo
Posts: 1
Member Since: ‎01-25-2014
Message 5 of 5 (1,887 Views)

Re: HP Officejet 4500 Not Responding

Hp Officejet 4500 not responding to computer after pape rjam

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