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HP Officejet 6500 710n>Before you can print, you need to select a printer. (246 Views)
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Honor Student
almartb
Posts: 4
Registered: ‎04-14-2012
Message 1 of 6 (246 Views)

HP Officejet 6500 710n>Before you can print, you need to select a printer.

I get a error message -  Before you can print, you need to select a printer.  If you need to install a printer, either double click the Add Printer icon or click the Find Printer... button located on the General tab of this dialog.    But my printer is installed and this started after I have installed Word 2010.

 

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Master's Graduate
jabzi
Posts: 827
Registered: ‎04-11-2012
Message 2 of 6 (242 Views)

Re: HP Officejet 6500 710n>Before you can print, you need to select a printer.

Hello almartb,

 

May i know the Operating system on PC and how the printer is connected to PC ( USB / Network )


Regards,
Jabzi

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Master's Graduate
jabzi
Posts: 827
Registered: ‎04-11-2012
Message 3 of 6 (239 Views)

Re: HP Officejet 6500 710n>Before you can print, you need to select a printer.

Hello , 

 

Please try downloading the running the utility that should resolve the printing issue.

PDU

 

Regards,

Jabzi

 

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Honor Student
almartb
Posts: 4
Registered: ‎04-14-2012
Message 4 of 6 (237 Views)

Re: HP Officejet 6500 710n>Before you can print, you need to select a printer.

when I install the printer, and I go to start, programmes, HP,(to connect laptop to printer) it just says empty.... i can not go to printer setup and software to connect a new printer.  After I installed MS Word, I was not able to print anymore and cannot get my printer to print again.  It is with usb.

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Honor Student
almartb
Posts: 4
Registered: ‎04-14-2012
Message 5 of 6 (234 Views)

Re: HP Officejet 6500 710n>Before you can print, you need to select a printer.

Windows 7 and I am working with a USB. Tnx.
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Honor Student
almartb
Posts: 4
Registered: ‎04-14-2012
Message 6 of 6 (234 Views)

Re: HP Officejet 6500 710n>Before you can print, you need to select a printer.

Thanx, I just tried this as well, but the problem is still there.
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