HP Support Forums
Join in the conversation.
04-11-2013 09:56 AM
Sorry that you are having a problem printing black on printouts. It may be your print heads. Sometimes when they get dirty and need cleaning it can cause this issue. It could have also went bad.
Here is a link that may assist you with this problem.
Let me know if this helps, thanks.
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
I work for HP