HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink. (3503 Views)
Reply
Honor Student
CPGJO
Posts: 3
Registered: ‎07-02-2012
Message 1 of 8 (3,503 Views)

HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink.

Printer won't print yellow. No error messages. Cartidge not out of ink, but did put in a new one and still won't print yellow.

Professor
Gordon_H
Posts: 2,418
Registered: ‎11-22-2011
Message 2 of 8 (3,492 Views)

Re: HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink.

Hi CPGJO,

 

I'd like to help, what model number is your printer (A909a, A909b, A910g, A910n, etc)?

:smileyhappy: If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution :smileyhappy:
Honor Student
SJU87
Posts: 2
Registered: ‎07-10-2012
Message 3 of 8 (3,477 Views)

Re: HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink.

I'm having the same problem. Yellow ink doesn't print. Tried two brand new HP cartridges.  Model number is a909g.

Professor
Gordon_H
Posts: 2,418
Registered: ‎11-22-2011
Message 4 of 8 (3,472 Views)

Re: HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink.

Ok SLU87...here are some steps you can take that should help with your Officejet Pro 8500 A909g not printing yellow:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01980797&tmp_task=solveCategory&cc=us&dlc=en&la...

 

Let me know if it helps or not.

:smileyhappy: If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution :smileyhappy:
Student
acea911
Posts: 1
Registered: ‎04-04-2011
Message 5 of 8 (3,274 Views)

Re: HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink.

I'm having the same problem. Yellow won't print. I have no lines throught the color samples when I print the diagnostic page. All the other colors print fine.

Honor Student
CPGJO
Posts: 3
Registered: ‎07-02-2012
Message 6 of 8 (3,264 Views)

Re: HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink.

A909a

Student
gmelton48
Posts: 1
Registered: ‎10-04-2013
Message 7 of 8 (1,344 Views)

Re: HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink.

[ Edited ]

I had this problem. Installed a black/yellow printhead. Corrected the problem. Easy to install. Follow HP online directions.

Top Student
Nort504
Posts: 5
Registered: ‎12-29-2013
Message 8 of 8 (803 Views)

Re: HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink.

does not help yellow not working

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation