11-27-2012 01:08 PM
I have an HP Office Jet Pro 8600. I cannot get it to print a document. I have run the HP Print and Scan Doctor. It prints the test print, but it will not print a document from any where else. (Xcel, wordpad, etc.) I have also run Windows troubleshooting and gone through the command prompts. It will not print from there either. Any other ideas please?
11-28-2012 09:52 AM
Does it give any errors? Does the document go into the print queue?
I am an HP employee.
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