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02-22-2012 01:22 AM - edited 02-22-2012 06:44 AM
I created a 13" x 19" publisher document. at 13x19". I try to print and the paper size keeps going to 4x6. I've gone into the printer settings and entered the "print preferences" both fron the general tab and from the advanced tab. I set the paper size to 13x19, which is a standard large format size. it doesn't matter what i do, i go back to publisher, and the printer tries to make it 4x6 paper.
I thought I'd outsmart the system by saving as a TIFF and printing from photoshop or windows lame photo print wizard, IT MAKES NO DIFFERENCE, THE PAPER SIZE WILL NOT ALLOW ME TO PRINT TO 13X19 PAGES!!! I'm at my wits end. I've downloaded the latest drivers, but don't really expect this to change anything since I"ve been able to print this size page in the past, using this driver. ANYONE else have this issue and had it resolved?? Thanks in advance for your help.
BTW, I am printing from a system with Windows 7 Ultimate 64 bit. I'm not sure if this is a Windows 7 issue, a 64 bit issue, but it is definately an HP driver issue. I was trying to print using MS Publisher 2010, Windows photo print gallery, and Adobe Acrobat X and Photoshop 64 bit from CS5.5.
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02-22-2012 06:39 AM - edited 02-22-2012 06:40 AM
I found the answer in another post that didn't come up with my initial search. In case someone else needs to know, just go into your printer properties, the advanced tab, click the print processor button then choose the WinPrint processor.
Click OK and apply/OK and you should be OK to print to large format paper again. I had to restart my spooler service, but only because i had a bunch of items in my queue that wouldn't delete.
12-03-2012 03:04 AM
Hi, I am using a HO Deskjet 1050 and want to print on large custom size paper (17cm x 33cm) Currently I have a 7cm margin at the bottom. Wondering how I can get around this. I tried to do the above however this was the default setting on our printer. I am trying to print just from word. Does anyone have any more suggestions? Thanks!
02-27-2013 12:59 AM
A big THANK YOU - this solution sorted out my problem with printing the correct size on A3 paper and I could never have found it without this help.