06-16-2012 04:13 AM
Installed software on windows xp. Kepp getting error messages. The printer carriage stalled. Makes loud noises, nothing in the way. The print job seems to get stuck in quere. After I restart the computer it will print everything out. Then I try and print something new and the problem starts all over again. I used the scan doctor and it say to remove the lexmark printer but I dont have on installed on there. I have also reinstalled the it several times. Any suggestions?
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06-20-2012 01:02 PM
Hi there I hope you are doing well and sorry to learn that you are having this issue,
I will start by sharing This the main support page for your printer GO HERE to update the software and the firmware of the printer, You can also bookmark for further time if you want to learn something about your printer.
Run the print and scan doctor GO HERE and let me know if it identifies some issues. I will do my best to help you.
Hope this helps!
06-20-2012 03:54 PM - edited 06-21-2012 09:42 AM
No problem. I am extremely glad that your problem is solved,
Regards and best of luck,