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paccmo
Posts: 3
Member Since: ‎01-19-2013
Message 1 of 6 (663 Views)

HP Photosmart 5514 Printer. Changed Black Ink Cartridge and now it does not print the black ink,

Page prints the colors but anything in black is not showing up on the page.

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Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 2 of 6 (636 Views)

HP Photosmart 5514 Printer. Changed Black Ink Cartridge and now it does not print the black ink,

Hello paccmo

What operating system are you using and what application are you printing from? Can you make black and white copies?
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paccmo
Posts: 3
Member Since: ‎01-19-2013
Message 3 of 6 (625 Views)

Re: HP Photosmart 5514 Printer. Changed Black Ink Cartridge and now it does not print the black ink,

Using Windows 7 and printing a Word document. Tried printing a black and white - result is a blank page.

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 4 of 6 (614 Views)

HP Photosmart 5514 Printer. Changed Black Ink Cartridge and now it does not print the black ink,

Hello paccmo

Have you recently changed the blank ink cartridge? How much ink shows if you check the ink status? Are you using genuine HP ink or refilled/re-manufactured cartridges?
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Honor Student
paccmo
Posts: 3
Member Since: ‎01-19-2013
Message 5 of 6 (604 Views)

Re: HP Photosmart 5514 Printer. Changed Black Ink Cartridge and now it does not print the black ink,

I don't know what changed since yesterday but I just hit the print function again and lo and behold the document came out just fine. Thanks for trying to help me troubleshoot.  Problem is apparently resolved!

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 6 of 6 (603 Views)

HP Photosmart 5514 Printer. Changed Black Ink Cartridge and now it does not print the black ink,

Hello paccmo

Glad to hear the problem has been resolved. If the problem does come up again try following the steps in the article below.
Black Ink is Missing on Printouts
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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