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Student
Stukes
Posts: 1
Member Since: ‎03-10-2013
Message 1 of 3 (155 Views)

HP Photosmart 5520

I'm getting the message "unable to communicate with printer".  Does anyone know why this message persists?  The wireless router is working and I'm online.  The printer is turned on.

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 3 (135 Views)

Re: HP Photosmart 5520

Hi Stukes,

 

I understand that you are having trouble printing from your computer.  I would try the Hp Print and Scan doctor.  It fixes many common printing problems.

 

Hp Print and Scan Doctor

Honor Student
jilldea
Posts: 2
Member Since: ‎03-15-2013
Message 3 of 3 (126 Views)

Re: HP Photosmart 5520

I am having the same problem. I have gone through all the PRint and Scan diagnostics and nothing worked. The final step is to come on to this forum. What else can I do?

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