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Honor Student
LDriverTrainer
Posts: 2
Member Since: ‎01-30-2013
Message 1 of 4 (109 Views)

HP Photosmart C4580 Printing Problems

Have Windows 7 (64bit) operating system.  Has printed ok for the last year, but it now will not print anything from my pc. I can print test pages and photocopy ok, replaced the ink cartridges & they are installed correctly) so that is all ok.

I have gone through the on-line help pages and completed the uninstall/re-install proceedure, but still no luck. HELP

Regents Professor
Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 4 (94 Views)

Re: HP Photosmart C4580 Printing Problems

Are you connected wirelessly or USB?

Run the print and scan doctor and see what the results are. 

http://www8.hp.com/us/en/support-drivers.html

When you uninstall and re-install, does it finish installation?

Let me know if this helps. 

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Honor Student
LDriverTrainer
Posts: 2
Member Since: ‎01-30-2013
Message 3 of 4 (91 Views)

Re: HP Photosmart C4580 Printing Problems

Use wireless, have run the print scan doctor, uninstalls ans re-stalls successfully and I still cannot print from it. 

Regents Professor
Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 4 of 4 (83 Views)

Re: HP Photosmart C4580 Printing Problems

When you re-install the drivers and software, does it finish?

When you ran the print and scan doctor, what where the results?

Check your IP ADDRESS on the printer and make sure it matches with the IP address on the computer.

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