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Calliecutie620
Posts: 1
Member Since: ‎06-12-2013
Message 1 of 2 (1,262 Views)

HP Photosmart Plus B210 series goes offline all the time.

My HP Photosmart Plus B210 series goes offline all the time. Not only do I not know how to get it to go back online, now it's not even letting me open any software about it on my computer because it says that the printer doesnt exist on my computer and I should check the printer name and make sure it is connected to the network. I have no idea how to do any of theese things. Does anyone have any suggestions on how to make it print again?

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banhien
Posts: 33,245
Member Since: ‎01-29-2009
Message 2 of 2 (1,253 Views)

Re: HP Photosmart Plus B210 series goes offline all the time.

 Hi,

Please use the following tips/instructions to fix:

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en

Regards.

BH
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