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shah8
Posts: 1
Member Since: ‎09-26-2013
Message 1 of 2 (354 Views)

HP envy 4500 printer Not Printing

hello,

hope this finds all of you well and healthy. I have got a Hp envy 4500 printer and its having printing issues. It prints the scaned Jpeg images easily but when it come to word documents or pdf documents it doesnt print anything. It doesnt even show the print que. As if nothing has happend.

could anyone please help me in this regard.

I have  windows 8 

thanks

regards

shah 

Distinguished Professor
Rich1
Posts: 2,840
Member Since: ‎01-11-2012
Message 2 of 2 (338 Views)

Re: HP envy 4500 printer Not Printing

Hi shah8,

 

You might try using a different PDF program such as  Foxit.  If you are using  Adobe,  you might try updating it.  Does this help?

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________ _____

Thank You,
Rich
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