05-27-2013 06:13 PM
The display window on my hp 4014 reads:
"download file now send rfu upgrade on usb dev"
I'm literally locked out of all functions.
I've been accessing this printer with a Mac till recently when I added a Windows 7 PC to the network.
Can anyone tell me what to do?
05-29-2013 01:28 PM
Another user had a simliar issue in the forum and there was a suggested resolution at:
- Using HP Diagnostic Tools for HP Printers in Windows
- Printer Problems after Upgrading to Windows 10
- Print Jobs Stuck in Print Queue (Windows)
- Resolving 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error
- 'Offline' Printer Status Message Displays (Windows 10)