• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-30-2014 09:56 PM

HP Recommended

HP5520 PhotoSmart requires a Proxy Server and Port from my ISP they do not use Proxty Servers any more and I can not print or even scan to computer. What is the fix for this Web services is down also. Is there a secret update i had to USB connect the printer and wireless connect the printer to get any thing to work its too frustrating.

 

ePrint does not work either

1 REPLY 1

‎04-01-2014 10:26 AM

HP Recommended

Hi Hatterville,

 

Welcome to the HP Support forums.  I see that you have encountered an error when trying to enable Web Services on your Photosmart 5520.

 

To resolve the error please set a manual IP address and DNS servers for your printer.  I’ve include a link to another post on the forums showing the steps with screen shots.  Don’t worry that the screen shots are for the Photosmart 7510, the steps are the same.

--------------------------
Regards,
Happytohelp
Please click the Thumbs Up to show you like my post or to say thanks!

I work on behalf of HP
Tags (1)
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.