• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎08-27-2014 02:57 PM

HP Recommended
I have followed a link to instructions for the HP5520 printer. Unfortunately, it tells me this document is not available. Can you please provide a good link or email me a PDF of the document. I have used one set of cartridges, thus little use of the printer and it makes the worse grinding, gear slipping sound. If there is a fix, great. Please guide me to it. I have purchased another higher level unit. But am thinking this may not be the thing to do if HP printers have no longevity to their printing after little use. It does not jam. It is just very noisy. Thank you for any help.
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-27-2014 03:00 PM - last edited on ‎04-20-2016 03:20 PM by HP Administrator

HP Recommended

Hi,

 

I request you to try the following:

 

http://support.hp.com/us-en/document/c03244290

 

Although I am an HP employee, I am speaking for myself and not for HP.

　

Say thanks by clicking the "

Kudos! Thumps Up" which is on the right
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue

　

Regards,

Ray

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎08-27-2014 03:00 PM - last edited on ‎04-20-2016 03:20 PM by HP Administrator

HP Recommended

Hi,

 

I request you to try the following:

 

http://support.hp.com/us-en/document/c03244290

 

Although I am an HP employee, I am speaking for myself and not for HP.

　

Say thanks by clicking the "

Kudos! Thumps Up" which is on the right
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue

　

Regards,

Ray

 

Was this reply helpful? Yes No

‎08-27-2014 03:12 PM

HP Recommended
Just what I was looking for. Thank you.
Was this reply helpful? Yes No

‎06-12-2016 02:51 PM

HP Recommended

Same issue here...only used 1 set of ink cartridges (the mini ones the printer came with approx 2 months ago) and already need to clean the pick up roller. NOT A GOOD SIGN of things to come.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.