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chrisswfc33
Posts: 1
Member Since: ‎06-23-2012
Message 1 of 2 (974 Views)

Hp deskjet 1000 printer J110 series not responding or printing

1.Hp deskjet 1000 printer J110 series

2.Windows XP

 

Hi, I purchased the printer around 5 months ago, had no trouble up until a few weeks ago when it just stopped printing. I noticed that it was offline and turned it back to online, It was still not responding. I have followed all the steps on the hp website. I have re-installed the printer and software, updated drivers, replaced USB cable, downloaded the HP print and scan doctor,  restarted print spooler etc nothing had fixed the issue. I have tried other USB ports aswell.  I try to print a word document and it doesnt even send to the print queue, yet there is no error message. I tryed to print a notebook document and it got sent to the print queue, but nothing happens !

 

Could anyone help, Its really frustrating me and I cant think of anything else to do !

Regents Professor
8lives
Posts: 5,231
Member Since: ‎12-02-2008
Message 2 of 2 (970 Views)

Re: Hp deskjet 1000 printer J110 series not responding or printing

You are still under warranty contact HP here for free tech support.

http://www8.hp.com/us/en/contact-hp/contact.html

 

Have you tried to remove the power plug from the J110 to reset it?



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