Honor Student
Posts: 3
Member Since: ‎06-09-2012
Message 1 of 2 (270 Views)
Accepted Solution

Hp photosmart 5515

My printer will not release the last page printed so I have to pull it out. This is a new printer and so all the latest updates/software is installed. Any suggestions please?
Posts: 2,242
Member Since: ‎11-22-2011
Message 2 of 2 (243 Views)

Re: Hp photosmart 5515

Hope you are doing well and sorry the you are having this issue;


 Because your printer is new  is likely that it does include the latest firmware and drivers, but it does not guarantee it, If you don't mind you can verify here,  this is the main support page for your printer,  GO HERE Go to software and drivers download and select your operating system. You should also be able to check for an upgrade of the firmware of the printer in the same section.


Try this utility to see if it finds any errors GO HERE



Let me know the outcome I will do my best to help you.



Hope this helps!



:manlol: Remember ==▼

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
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