HP Support Forums
Join in the conversation.
02-23-2013 07:36 AM
I followed the directions from a site that said disconnect the power, take out the cartridges, wait 60 sec. replace and hook up power again. I still get the error message.
02-25-2013 12:02 PM
This article should help resolve the error you are getting:
Give the steps a try and let us know if it helps.
Best of Luck!