Question
Reply
 
Honor Student
Wi97
Posts: 2
Member Since: ‎08-27-2012
Message 1 of 5 (4,348 Views)
Accepted Solution

Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation.

HP Photosmart C5180 All-in-One Printer . Scanner . Copier

Windows 7 64 bit

My Computer is a Gateway Intel Core 2 quat

640 GB 4GB DDR3

 

I can turn off the printer and turn it on a few times and then it will start working. Very annoying.

 

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 5 (4,332 Views)

Re: Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation

The message you are getting indicates a serious problem with the printer.  This document will help you clear the problem when it comes up.  If the problem keeps coming back, you may need to replace the printer.

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
Honor Student
Wi97
Posts: 2
Member Since: ‎08-27-2012
Message 3 of 5 (4,323 Views)

Re: Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation

Dear Shane,  I can't believe it!  It works.  Thank you so much.  It was so easy to follow your instructions.  I am not computer, printer literate.  I love this forum.  Again, Thanks.

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 4 of 5 (4,295 Views)

Re: Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation

No problem.  :smileyhappy:

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
Honor Student
ybkhp
Posts: 2
Member Since: ‎01-20-2014
Message 5 of 5 (1,740 Views)

Re: Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation

The solution provided is way too generic and completley useless. The reset by removing all printer cartriges is laughable and is not working for 5180. Isn't there a simpler solution by simultaneusly pressing two buttons before powering up?

Also, what is the exact reason for this error? If an automobile computer sets a DTC, anyone can look up exact condition, for example out of range sensor data. Until condition is satisfied by a repair no reset will help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation