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harryeb
Posts: 14
Member Since: ‎02-01-2012
Message 1 of 4 (693 Views)

Ink System Failure on Photosmart 3210

Printer attached to Desktop  (USB) using Windows 7 32bit. Message code 0xc18a0001 occurred during offline copying. Applied fixes as per forums and HP help. Cleaned printer and performed power on/off reset (including resetting all ink cartridges) to no avail. If this is a mechanical failure, can one resolve this issue with HP parts or are there some other procedures to resolve this issue?

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raphael nikolai
Posts: 49
Member Since: ‎04-30-2009
Message 2 of 4 (542 Views)

Re: Ink System Failure on Photosmart 3210

Hi Harryeb,

 

Try this link:

 

http://www.out-of-warranty.com/hp-photosmart-3210-ink-system-failure-how-to-fix-it/

 

there's a special key combo for resetting your printer. I hope it helps.

Student
rusty524
Posts: 1
Member Since: ‎11-17-2013
Message 3 of 4 (295 Views)

Re: Ink System Failure on Photosmart 3210

I have found the "Fix It" instructions to use the "Special Key Combo" and the 1st step is to press and hold the "*" key.  And then press the "#" key, and release together.  Where are these keys on the printer?

HP Support Agent
Gemini02
Posts: 5,891
Member Since: ‎09-03-2013
Message 4 of 4 (279 Views)

Re: Ink System Failure on Photosmart 3210

Hi rusty524

 

I understand you would like the reset to see if that will resolve the ink system failure.

 

I will send you a private message with this information.
In the forum beside your handle name just click on the envelope to view it.
 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Gemini02
I work on behalf of HP
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