Posts: 14
Member Since: ‎02-01-2012
Message 1 of 4 (727 Views)

Ink System Failure on Photosmart 3210

Printer attached to Desktop  (USB) using Windows 7 32bit. Message code 0xc18a0001 occurred during offline copying. Applied fixes as per forums and HP help. Cleaned printer and performed power on/off reset (including resetting all ink cartridges) to no avail. If this is a mechanical failure, can one resolve this issue with HP parts or are there some other procedures to resolve this issue?

raphael nikolai
Posts: 49
Member Since: ‎04-30-2009
Message 2 of 4 (576 Views)

Re: Ink System Failure on Photosmart 3210

Hi Harryeb,


Try this link:


there's a special key combo for resetting your printer. I hope it helps.

Posts: 1
Member Since: ‎11-17-2013
Message 3 of 4 (329 Views)

Re: Ink System Failure on Photosmart 3210

I have found the "Fix It" instructions to use the "Special Key Combo" and the 1st step is to press and hold the "*" key.  And then press the "#" key, and release together.  Where are these keys on the printer?

HP Support Agent
Posts: 7,109
Member Since: ‎09-03-2013
Message 4 of 4 (313 Views)

Re: Ink System Failure on Photosmart 3210

Hi rusty524


I understand you would like the reset to see if that will resolve the ink system failure.


I will send you a private message with this information.
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