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Hello, I need to rerieve a document from my printing history and reprint it. I have been searching the web, but was only able to locate a log of items printed. Is it possible to reprint a document job from 2-3 months ago? I need it for tracking purposes, and would really be thankful for your assistance.

 

Thank you!

4 REPLIES 4
HP Recommended

zoexzoe

 

Welcome to the HP Community Forum.

 

Based on my experience and similar to other features in the File System, you must set up the ability before you need it.

 

Print Queue Management - Set up "Save a print job to reprint later"

 

The "reprint" feature can be set ahead of time to "Keep printed documents". 

 

This method requires that your user base (those people submitting print jobs) do not sabotage the print queue by removing entries -- this is a matter determined by Policy in your home office / workplace.  (In other words, you must have a modicum of control over what people are doing).

 

Set Printer Properties to "save jobs"

 

Control Panel > icon view > Devices and Printers >

Right-Click on your Printer > Printer Properties>

(If necessary) Change Properties > Tab Advanced >

Select Keep printed documents > Apply > OK

 

 

IMPORTANT

Removing / Reinstalling the printer software resets this option to default (printed document list not saved).

 

Track print jobs in Event Viewer

 

How you track down the print job action depends on how your software reports an incident in the Event Viewer, whether you have remote access to the computer(s) in your work group, and your skill level in garnering the information you seek (manual look-and-see or write a script to gather the reports).

 

 

Enable the job log

 

Windows key + X > Event Viewer

 

Event Viewer > Applications and Services Logs > Microsoft > Windows > 

Scroll down > PrintService Right-Click Operational > Enable Log

 

Check the log for activity

 

Open the Event Viewer on the computer (from which the job was submitted

Open Applications and Services Logs > Microsoft > Windows >

scroll down, down > PrintService > Operational 

 

Check for print jobs

 

Sort the columns by "Task Category" > scroll down to items named "Printing a document"

Click on each job to see the details on that job (name of system and UserID)

 

Collect list of print jobs and save into a file

 

Click the mouse on the first entry in the collection of “Printing a document” events,

Scroll to the end of the “Printing a document” events entries,

Click and hold down the Shift key,

Click on the last entry you want in the “saved group”

 

Save the Data into a File or Event Log

 

Option 1 - Save and View Document

Under Actions (or tab Action) > Click Copy >

Open a blank document (for example Office Word) >

Insert the table or text data into the open document >

Save file as desired

 

Open document to view text data

 

Option 2 – Save and View Event Log Entries

Under Actions (or tab Action) > Click Save Selected Events >

Optional > Decide and click language display options >

Select a Folder in which you want to save the file and enter a Filename

 

Open Event Viewer > Open Saved Logs > Click on log to view

 

 

Check the log for documents / print jobs removed from the queue

 

 

Sample - For what purpose might the data be used?

 

Sort the columns by "Task Category" > scroll down to items named "Deleting a document"

Click on each job to see the details on that job (name of system and UserID)

 

How to - Event Log Notification

How to Create Your Own Windows Event Log Notification System

 

 

System Information (works with "Keep printed documents")

 

NOTE: Job information may not show number of pages

 

Control Panel > icon view > Administrative Tools > System Information

Under section Software Environment

Print Jobs

NOTE:  Click on Time Submitted (in ribbon on top) to sort by date / time

 

 

Too much?

If you have the skill set, you can set the appropriate commands into a batch file and schedule the job to run at a prescribed schedule.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

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Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

 

Dragon-Fur

HP Recommended

@zoexzoe

Where can I view this log of items printed? Is there a method to view a list of previously printed items including the time/ date they were printed?

HP Recommended

Morning,

 

 

Have you gotten an answer to your question?

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
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