01-29-2013 02:00 AM
My olg Laserjet 1022 has worked fine for years!
Recently it started to make a few funny clunking sounds whne printing (but not when initialising).
I have now installed Win 7 x64 on my computer and the printer has gone completely haywire! I have downloaded and installed correct drivers.
Every time I print, the printer prints the page and then feeds an extra sheet which goes half way through the printer and the printer then jams.
I have searched the forums but can't find any posts that have the same problem as this.
Please help!!! Otherwise I will have to bin "old faithful" and get a new printer!!
01-30-2013 05:52 PM
Try downloading and running the print and scan doctor located here:
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
02-08-2013 11:01 AM
With there being no software issue detected lets inspect the hardware. Use this article to inspect, give the steps a shot and let me know the results:
Best of Luck!
01-20-2014 07:19 AM
I have the same problem of a laserjet 1022 that jams after the 1st page has printed successfully. The second page feeds about 2/3 the way through. I have followed the instructions for downloading HP print and scan doctor with no problems reported then I followed the other suggested trouble shooting again with no solution. Did JohnB solve this problem for you?
03-20-2015 04:45 PM
mighty mouse here, come to save the day, maybe. yeah it's a hardware issue, but it's just a spring the clunking noise is the sound of picking a sheet of paper. the problem is that it clunks too many times because the spring on the feed solenoid has become weak, and the pick roller keeps feeding paper even though the printer doesn't need it. The jam happens because the printer frequently doesn't know what to do with the extra paper, since it didn't ask for it. you need the service manual, or the you tube video that shows how to take off the right side panel (only one screw and a bit of tugging in the right place, hence the video is helpful). the solenoid is in the bottom rear on the right side, has a 2 wire cable going to it from the controller PC board, and is easily removed with one black screw. carefully shorten the spring one or two turns of the coil(in my case the adjustment bar that anchored the spring was already in the max tension position so I couldn't just bend the bar, maybe you can on yours) and reattach it. You can watch the mechanism before and after, if you like, it is educational. before you fix it, with the side cover off, press and release the online button (no computer needed, and this is a good way to insure the printer only asks for one sheet) and you can see the solenoid pick, and then you can see the white gear go around more than once. It should not. One revolution of the pickup shaft should be enough, with an adequately sticky and clean pickup roller (see elsewhere for how to clean this or replace it, it's easy to clean and cheap to replace). If the printer needs to push the paper farther to get printing started, it will activate the shaft again. the point is that the solenoid is only energized for a quarter of a second but the weak spring doeesn't return the solenoid lever to the stop position with enough force to catch the white cam surface the next time around. Anyway, tighten the spring, and now you should see the pickup shaft turn exactly once per button press. Note the distinction betwen feed issues,where a slick roller gives no pickup and a slick separator pad gives you double sheet pickup, this is a sequential extra pickup of single sheets. little victories.
- HP LaserJet Printers - 'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print
- HP Single-Function and Multifunction Printers - Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows
- Using the HP Print and Scan Doctor for Windows to Help Resolve Printer Issues
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- A 'Paper Jam' Error Displays on the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Printer Series