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Student
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Member Since: ‎09-21-2012
Message 1 of 12 (19,932 Views)
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Laserjet Professional P1102 52.0 scanner error

My printer's attention light is on all the time and when i want to print it says 52.0 Scanner Error. It is a HP Laserjet Professional P1102

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Re: Laserjet Professional P1102 52.0 scanner error

 

Hi flexman77,

Sorry to hear that You may Click here and check if this helps
1.Ensure the printer is plugged directly to wall socket and not though spike buster /Surge protector .
2.Update the firmware from the product support page, you may Click here and Select your operating system and then download and install.
3. After firmware update is completed, turn off and turn on the printer

Hope this helps you !

 

Make it easier for other people to find solutions, If my post resolved your problem, please mark it as "Accepted as Solution"

 

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Although I am an HP employee, I am speaking for myself and not for HP.

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Teacher
Posts: 110
Member Since: ‎05-27-2010
Message 2 of 12 (19,916 Views)

Re: Laserjet Professional P1102 52.0 scanner error

 

Hi flexman77,

Sorry to hear that You may Click here and check if this helps
1.Ensure the printer is plugged directly to wall socket and not though spike buster /Surge protector .
2.Update the firmware from the product support page, you may Click here and Select your operating system and then download and install.
3. After firmware update is completed, turn off and turn on the printer

Hope this helps you !

 

Make it easier for other people to find solutions, If my post resolved your problem, please mark it as "Accepted as Solution"

 

+++++Say thanks by clicking the Kudos Star in the post++++++

 

Although I am an HP employee, I am speaking for myself and not for HP.

Honor Student
Posts: 2
Member Since: ‎07-02-2014
Message 3 of 12 (11,454 Views)

Re: Laserjet Professional P1102 52.0 scanner error

Dear,

 

I purchased barnd new P1102w after unboxing the printer and ready for the print i got the error scanner 52.0 and attention light is continuos on i am disappointed

HP Support Agent
Posts: 10,739
Member Since: ‎09-03-2013
Message 4 of 12 (11,327 Views)

Re: Laserjet Professional P1102 52.0 scanner error

Welcome to the HP Forums Panjwani,

I see by your post that you are getting a 52.0 scanner error with a single function Laserjet P1102w printer.
I can help you with this issue.

Power cycle the printer.

 

Is the printer set as the default printer? Change your default printer.

Do you have any other printer's installed on the computer?

 

Update the printer's firmware and download the newest drivers.

HP LaserJet Pro P1102w Printer Drivers.

 

What operating system are you using? How to Find the Windows Edition and Version on Your Computer.

How is the printer connected? (USB/Wireless)

 

If you need further assistance, let me know.

 

Have a nice day!
Thank You.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Gemini02
I work on behalf of HP

Honor Student
Posts: 2
Member Since: ‎07-11-2014
Message 5 of 12 (11,239 Views)

Re: Laserjet Professional P1102 52.0 scanner error

no of the solution work for me, please help

 

Honor Student
Posts: 2
Member Since: ‎07-02-2014
Message 6 of 12 (11,224 Views)

Re: Laserjet Professional P1102 52.0 scanner error

Dear,

 

this is an hardware issue there is some problem on sensor which located in open the on the top i have also the same issue and i amm very disapointed with HP a brand new printer have missing sensor and i am very shock that when i go to for hp service sentor

Honor Student
Posts: 2
Member Since: ‎07-11-2014
Message 7 of 12 (11,222 Views)

Re: Laserjet Professional P1102 52.0 scanner error

this is not good at all,some other sides believe it is a scanner that is located in the laser combatment but dont specify how to fix the issue. and it will also cost money to slove the problem or call the authorized HP repair company to fix it

Student
Posts: 1
Member Since: ‎05-20-2014
Message 8 of 12 (4,318 Views)

Re: Laserjet Professional P1102 52.0 scanner error

I have hp laserjet 1102 w code 52.0 scanner error please help me for solution
HP Support Agent
Posts: 10,739
Member Since: ‎09-03-2013
Message 9 of 12 (4,253 Views)

Re: Laserjet Professional P1102 52.0 scanner error

Hello,

 

I see that the firmware update didn't resolve the 52 Scanner Error.

 

The 52 Scanner error indicates that the printer has experienced an internal hardware error.

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize.
 If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on.
 
If the issue persists, keep the printer turned Off for 3 mins and turn it back ON.

If the issue continues, please call our technical support at 800-474-6836 for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Thank You.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Gemini02
I work on behalf of HP

Student
Posts: 1
Member Since: ‎06-23-2015
Message 10 of 12 (1,991 Views)

Re: Laserjet Professional P1102 52.0 scanner error

My printer is HP Laserjet M1212nf MFP. I was very nervous about these instructions but when the 52.0 Scanner error wasn't going away, I decided to dismantle the printer by opening the screws; 4 on top, 2 hidden upside down the cover, and 2 others behind - a little over the scanner glass.

And then I opened, I blew air from the mouth, cleaned around with a shaving spirit with a smooth towel, and used my bio oil (Cosmetic) to wet the [cogs, gears and the scanner teeth). I was inspired by this youtube video. https://www.youtube.com/watch?v=uAx2RZWmY_c and also this https://www.youtube.com/watch?v=AGLYd1OeEyI

Be very careful because of the dramatic way the cover jumps up when you that button is pressed.

It worked perfectly aftrer. I can't believe that techie guy wanted all that money to repair it.

 

I answered this from another forum and I wanted people to know that 52.0 error comes about because of lack of lubrication!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation