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Student
flexman77
Posts: 1
Member Since: ‎09-21-2012
Message 1 of 7 (13,002 Views)
Accepted Solution

Laserjet Professional P1102 52.0 scanner error

My printer's attention light is on all the time and when i want to print it says 52.0 Scanner Error. It is a HP Laserjet Professional P1102

Teacher
muj851
Posts: 70
Member Since: ‎05-27-2010
Message 2 of 7 (12,986 Views)

Re: Laserjet Professional P1102 52.0 scanner error

 

Hi flexman77,

Sorry to hear that You may Click here and check if this helps
1.Ensure the printer is plugged directly to wall socket and not though spike buster /Surge protector .
2.Update the firmware from the product support page, you may Click here and Select your operating system and then download and install.
3. After firmware update is completed, turn off and turn on the printer

Hope this helps you !

 

Make it easier for other people to find solutions, If my post resolved your problem, please mark it as "Accepted as Solution"

 

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Although I am an HP employee, I am speaking for myself and not for HP.

Honor Student
Panjwani
Posts: 2
Member Since: ‎07-02-2014
Message 3 of 7 (4,524 Views)

Re: Laserjet Professional P1102 52.0 scanner error

Dear,

 

I purchased barnd new P1102w after unboxing the printer and ready for the print i got the error scanner 52.0 and attention light is continuos on i am disappointed

HP Support Agent
Gemini02
Posts: 7,109
Member Since: ‎09-03-2013
Message 4 of 7 (4,397 Views)

Re: Laserjet Professional P1102 52.0 scanner error

Welcome to the HP Forums Panjwani,

I see by your post that you are getting a 52.0 scanner error with a single function Laserjet P1102w printer.
I can help you with this issue.

Power cycle the printer.

 

Is the printer set as the default printer? Change your default printer.

Do you have any other printer's installed on the computer?

 

Update the printer's firmware and download the newest drivers.

HP LaserJet Pro P1102w Printer Drivers.

 

What operating system are you using? How to Find the Windows Edition and Version on Your Computer.

How is the printer connected? (USB/Wireless)

 

If you need further assistance, let me know.

 

Have a nice day!
Thank You.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Gemini02
I work on behalf of HP
Honor Student
tumisang
Posts: 2
Member Since: ‎07-11-2014
Message 5 of 7 (4,309 Views)

Re: Laserjet Professional P1102 52.0 scanner error

no of the solution work for me, please help

 

Honor Student
Panjwani
Posts: 2
Member Since: ‎07-02-2014
Message 6 of 7 (4,295 Views)

Re: Laserjet Professional P1102 52.0 scanner error

Dear,

 

this is an hardware issue there is some problem on sensor which located in open the on the top i have also the same issue and i amm very disapointed with HP a brand new printer have missing sensor and i am very shock that when i go to for hp service sentor

Honor Student
tumisang
Posts: 2
Member Since: ‎07-11-2014
Message 7 of 7 (4,293 Views)

Re: Laserjet Professional P1102 52.0 scanner error

this is not good at all,some other sides believe it is a scanner that is located in the laser combatment but dont specify how to fix the issue. and it will also cost money to slove the problem or call the authorized HP repair company to fix it

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