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Student
Margotl
Posts: 1
Member Since: ‎01-01-2014
Message 1 of 4 (1,562 Views)

My 2540 HP printer is always offline

I haves recently purchased a 2540 printer and installed it on three home laptops. It is working well with the laptops that have Windows 7. However when I am trying to print with my laptop that has Windows 8, it always shows that the printer is offline but it isn't. Very frustrating.

 

Read previous solutions about manually changing the IP adress tried that and not sure if I did the right thing but this didn't work. I have also rebooted the router. I unistalled and reinstalled the HP drivers, this worked for a month and I now have the same problem: priner offline.  Any solutions?

 

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banhien
Posts: 32,416
Member Since: ‎01-29-2009
Message 2 of 4 (1,559 Views)

Re: My 2540 HP printer is always offline

Hi,

Please use the following tips/instructions to fix:

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en

Regards.

BH
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Honor Student
dave-48
Posts: 2
Member Since: ‎07-15-2014
Message 3 of 4 (465 Views)

Re: My 2540 HP printer is always offline

hp printer 2540 saying its offline unable to print

Student
stimpydoug
Posts: 1
Member Since: ‎07-23-2014
Message 4 of 4 (399 Views)

Re: My 2540 HP printer is always offline

Same Problem. Link above doesn't work

 

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