12-14-2012 11:02 PM
I have a HP Deskjet D1600 printer. I am running windows 7, 64 bit. My printer has been unused for 8 months. When I returned to my condo, I get this error message: Problems found. Printer\\Your E0E6378A\HP Deskjet D1600 Series cannot be contacted over the network. And another message: windows can't find a computer or device named "your.....and the same numbers as above. I need help quickly, as I have Christmas cards to do.
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12-14-2012 11:05 PM
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
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