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Honor Student
dadwithfamilypc
Posts: 3
Member Since: ‎04-26-2014
Message 1 of 5 (153 Views)

My HP7760 skipping words and lines from web documents. Running on Dell PC (XP operating system)

Our HP7760 has performed well for many years but about 30 days ago started skipping words and lines when printing web pages.  It prints OK for Word documents. Test pages check out ok. I re-loaded the Driver from HP website and also ran the Print Doctor (which did not detect any problems).  Anyone found a way to fix this? Thank you

Regents Professor
8lives
Posts: 5,166
Member Since: ‎12-02-2008
Message 2 of 5 (145 Views)

Re: My HP7760 skipping words and lines from web documents. Running on Dell PC (XP operating system)

Have you tried a different browser?

 



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Honor Student
dadwithfamilypc
Posts: 3
Member Since: ‎04-26-2014
Message 3 of 5 (123 Views)

Re: My HP7760 skipping words and lines from web documents. Running on Dell PC (XP operating system)

Problem happens with both Internet Explorer and Google Chrome

 

Regents Professor
8lives
Posts: 5,166
Member Since: ‎12-02-2008
Message 4 of 5 (119 Views)

Re: My HP7760 skipping words and lines from web documents. Running on Dell PC (XP operating system)

Can you provide more info on the web site which is giving you this problem?


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Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.
Honor Student
dadwithfamilypc
Posts: 3
Member Since: ‎04-26-2014
Message 5 of 5 (83 Views)

Re: My HP7760 skipping words and lines from web documents. Running on Dell PC (XP operating system)

moving back to Outlook solved the printing problem...but I now remember why we switched to Chrome: better speed

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