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Honor Student
sailorman2831
Posts: 2
Member Since: ‎08-14-2012
Message 1 of 3 (6,875 Views)

My Officejet Pro 8500 suddenly won't print black.

My printer stopped printing any black. It just does color. I've had the printer for 15 months, so it is out of warranty. When I use the alignement tool, the message that appears says not aligning properly, and to view relevant documentation. 

PhD Student
Wixma
Posts: 886
Member Since: ‎09-21-2011
Message 2 of 3 (6,869 Views)

Re: My Officejet Pro 8500 suddenly won't print black.

Hello sailorman2831.

 

Please, check out the instructions in this document.

 

Cheers!

Wixma.
I am an HP employee.
Say thanks by clicking the Kudos star in the post.
If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.
Honor Student
sailorman2831
Posts: 2
Member Since: ‎08-14-2012
Message 3 of 3 (6,856 Views)

Re: My Officejet Pro 8500 suddenly won't print black.

This did not solve the problem. But thanks
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