07-19-2012 08:05 AM
I have an HP Deskjet 3050 All-in-one J610 series printer. My son recently printed a large document, and the papers got stuck at the end. Ever since that time, the printer pulls papers in at an angle, and the papers jam and can't print. My printer is less than a year old. Help!
07-19-2012 09:14 AM
The troubleshooting steps in this page may help.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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