Need Fuser and Drum for Older HP Color LaserJet 2840

[HKail]

OS is Widows 7, 64-bit. Stopped printing with message:  50.1 fuser Error. Turn off then On"  Tried it 3 times with no success. Can I still purchase (and install) a new fuser for this older machine? The drum (HP Part #Q3964A) is about to need replacement--is this still available? I just purchased three colours of Toner for $381.40, and would like to use this until toner is depleated. PLEASE HELP!

[Gordon_H]

Hello HKail,

Welcome to the HP Consumer Printer Forums.

I am not sure if you can get a replacement fuser directly from HP, but if you can get the part #, here is a link to check availability from HP:

http://h20141.www2.hp.com/Hpparts/Default.aspx?cc=us&lang=en-us

As far as the drum (part # Q3964A), it is available for sale from HP at the following link:

http://www.shopping.hp.com/webapp/shopping/product_detail.do?product_code=Q3964A&jumpid=re_r905_part

[HKail]

Thanks, Gordon. Who can I get the part # from? When I called HP, they simply said the printer is obsolete and tried to sell me a new one. A friend gave me a lead to a printer repair shop. Hopefully they can help. Thanks for the links and quick response. I'll post the results.   HKail

[Gordon_H]

I think I have found the part # (RG5-7602), as well as an accompanying youtube video showing how to replace it.

http://www.youtube.com/watch?v=pf0Yos7IqII

You can use the previous HP parts search link to look up the fuser replacement availability and cost. Hope this helps !!

[HKail]

You are Awesome!  Thanks. I'll post the results.  HKail