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Odd printing (45 Views)
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Student
wilbertgc
Posts: 1
Registered: ‎04-04-2012
Message 1 of 3 (45 Views)

Odd printing

I got a LaserJet CP1025nw install on my network.  Is working fine except, that is printing pages not in order.  First it prints the even- pages and later the odd-pages. This happens printing using USB, network o wireless conecction.

 

I'm using the lalest drivers and also I did a firmware update.  And in all printer properties everything looks fine

 

Please advice

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Teacher
Kazman
Posts: 139
Registered: ‎09-19-2011
Message 2 of 3 (28 Views)

Re: Odd printing

Hi Wilbertgc,

 

It sounds like you printer is attempting to manually duplex the job. 

It will take me a few minutes to gather up some things to check with better instructions and your actual driver.

 

If you go into Start->Devices & Printers, right click on the printer icon and select Printer Properties, Click Advanced then click Printing Defaults then the Finishing Tab, check to make sure that Print On Both sides or Manually print on both sides is not selected by default.

 

I will post back in a few minutes once I can get the driver loaded.

Kazman
I am an HP Employee

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Teacher
Kazman
Posts: 139
Registered: ‎09-19-2011
Message 3 of 3 (25 Views)

Re: Odd printing

Hi Wilbertgc,

 

Here is some additional information that I hope is helpful.

 

The following is a link to the product user guide.

http://h10032.www1.hp.com/ctg/Manual/c01949965.pdf

 

On page 53 there are instructions for printing on both sides using a Windows host.  Searching on Manual Duplex will also allow you to find instructions for a Mac.  This is a reference to make sure the behavior you are seeing is actually the manual duplex operation.  When you print, double check these settings to ensure that "Print on Both Sides (Manually)" is not set.

 

The following is a screen capture of the driver UI.

If you go into Start->Devices & Printers, right click on the printer icon and select Printer Properties, Click Advanced then click Printing Defaults then the Finishing Tab, check to make sure that Print On Both sides or Manually print on both sides is not selected by default.  Please make sure that "Print on Both Sides (Manually)" is not selected.

 

1020nwManualDuplex.JPG

 

 

Please let me know if this doesn't resolve your issue.

 

 

 

Kazman
I am an HP Employee

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