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OfficeJet 7310 won't print on network (30 Views)
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Student
Sulleba
Posts: 1
Registered: ‎04-18-2012
Message 1 of 1 (30 Views)

OfficeJet 7310 won't print on network

OfficeJet 7310 won't print when connected to network via ethernet.  I don't have a USB cable to test that mode of printing.  My computer shows the printer as being available and online; however, when I attempt to print, it times out and generates an error.  I have tried unplugging the printer and cycling power.  I have tried the HP Network Diagnostic Utility; however, I cannot get past trying to find the printer on the network.  The utility freezes once I select "Refresh List."

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